In response to the strange, unsettling times we find ourselves in currently REAL Princesses NI are attempting to be as adaptive and socially responsible as we can be.
The following is our current action plan (effective immediately).
For customers with active bookings (deposits paid)
We are contacting any customers who have paid their deposits to offer them a few of our alternative options.
The options include:
Keeping the deposit and using it as a holding fee, in order to reschedule party for a later date
Using the deposit as a fee for a personalised video call with the character they have chosen
Direct cancellation and full refund
We will NOT be taking any more bookings until things settle down. We will review opening our books to future bookings at the beginning of April.
We appreciate your understanding at this time. We hate to cancel and let down any children, but at this stage we find it is the most responsible action.
HOWEVER we have put plans in to motion in order to adapt to these odd conditions.
For the near future we will be focusing on personalised videos, live stream events for our newly founded Patreon supporters.
Interested? Join us on Patreon and vote for either "Virtual Afternoon Tea with Practically Perfect Nanny" or "Crafting with the Ice Queen".
We will also be offering video messages and extras for a small fee!
Look after yourselves everyone.
We love you!
REAL Princesses NI